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Old Aug 26, 2021, 9:40 am
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JeffersonCampervan
 
Join Date: Jun 2009
Location: Toronto
Programs: Aeroplan;KLM;UA
Posts: 112
How do you contact KLM?: No one is home!

Yesterday I booked 2 return tickets for December YYZ-AMS.
I want to book our dog in the animal cargo hold, which can't be done online.

Phone KLM Canada: phone line is closed down.
Phone KLM NL: After waiting on hold, message says there's no one to answer and please go online.
Now I've been sitting on Facebook messenger for 2 hours, not knowing if there's anyone on the other end.

This is really unacceptable.
Since Covid started I've had to deal with a couple of Canadian airlines. I've always been able to reach them by phone, with even shorter hold times than pre-Covid.

Anyone have an idea how to reach KLM?
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