Redeposit time?
Just canceled KrisFlyer awards due to ongoing border closures in Australia. Most of the points are due to expire at the end of this month which is why I canceled now, to ensure they'd get the six-month extension.
Anyway, I called a week ago and the itinerary disappeared immediately and the agent said I'd get an email in a few days. Emails arrived this morning, one per ticket, and list the refund tax/fee amounts. That can take some days or weeks to get back to my credit card and I'm not concerned.
However, my points haven't been reinstated. And there are three transactions in my account dated today that look like the canceled tickets, showing zero miles each. Is this normal? Will it self-correct? If not, how do I get it fixed?