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Old Aug 25, 2021, 10:50 am
  #334  
GarlicFlyer
 
Join Date: Apr 2010
Posts: 309
Actually, it turns out that I wasn't credited $16.05 at checkout. I was charged the entire $16.05 amount to my credit card, and received no $15 credit in lieu of what was previously the free continental breakfast benefit, as a Diamond. I am now left to argue it out with the hotel, from a distance.

If I could do it again, I would vigorously interrogate the front desk at Hilton Back Bay during check out to ensure confirmation that the $15 credit had been applied. I would ask for proof in writing, with the credit clearly indicated. I would not walk away and assume what they told me verbally was actually true.
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