Originally Posted by
navatwal
I have 9 free night certs, the reason i do not get to use them Is because you cannot use TSUs with them, this is quite unfair and surely IT can modify the rules to accommodate!
it's not IT. The reason you cannot use TSU with free night certs is that the night is not "paid". You pay either with cash or with points. Internally for Hyatt there is "no value" associated with the free night certs.