Originally Posted by
Hilton Honors Ambassador
Apologies in advance to [MENTION=18941]beltway[/MENTION], but I think the answer is that there isn't a daily expiration date. I sent this as an answer to his question:
"With a two-night stay at a hotel brand with a $12 Daily F&B Credit, the member has the check-in day, second full day, and the check-out day to use their total stay credit max of $24 - up to a daily max of $12 on any of the days between check-in and check-out. For example, a member could charge $8 on the check-in day on drinks and snacks, $12 on the second full day on breakfast and $4 on check-out day on a drink, to reach the $24 total stay max."
If there was such a daily expiration date, how is it that the $24 can be stretched over a three-day period as long as the maximum benefit isn't exceeded? But, maybe I've missed a nuance there and someone can enlighten me.
Best regards,
William
Here’s the nuance: Hilton’s own FAQ says explicitly that you can’t just multiply the daily allotment by number of days & take that as your credit. It says you get $X per “day” and that it expires instead of carrying over:
7. Will the Hilton Honors Daily F&B Credit accrue across days?
The Hilton Honors Daily F&B Credit is provided to the member (and up to one additional guest registered to the same room) for each night of their stay and will not accrue to the following day.
In case that’s not clear: for a two-night stay, there are only two available buckets into which a charge can fall, Day One and Day Two. Now let’s consider your example:
a member could charge $8 on the check-in day on drinks and snacks, $12 on the second full day on breakfast and $4 on check-out day on a drink, to reach the $24 total stay max
That first $8 charge belongs to Day One.
The final $4 charge is attributed to Day Two.
The $12 in the middle
belongs only to one of those two days. It can’t be split across Day One and Day Two. Odds are that breakfast belongs to Day One—after all, that’s how things work for a one-night stay—but let’s cover all the possibilities.
That means the division is either $20 + $4 for the two days, or $8 + $16. Either way, our hypothetical guest has now gone over $12 on one day & will be credited only $12 for that day ... which means s/he won’t actually receive $24 off the bill. (The issued credit will be either $12+$4 or $8+$12.)
I’d love it if the total benefit (days X allotted dollars per day) could be used in any increments at any time, including all in one big splurge in a single go. But the rules, which Hilton itself wrote and friggin’ posted on its website, literally and explicitly say you can’t do that.
Thus my irritation.