FlyerTalk Forums - View Single Post - Rebookings with RUCs/GUCs (schedule change/IRROPs/voluntary changes) Thread
Old Aug 23, 2021, 6:27 pm
  #162  
El Boocho
 
Join Date: Aug 2002
Location: Los Angeles
Posts: 4,677
Originally Posted by MotelRomeo
I kind of figured it could've been a bad agent, but when the app didn't work either, that got me thinking it might be an actual edge case that was not allowed. Since it was only about an hour difference in arrival time, I just spent an extra hour in the club instead of trying to call the DM line.
Prob less of an edge case than just too complicated for Delta's crappy IT or below average trained employees.
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