Following this thread I am trying to book a fully refundable fare (to the original form of payment rather than a travel credit) on JetBlue.com. I see the option to "Add Refundability" and have selected it but then I read the fare rules which do not seem to change and look like a non-refundable ticket to me. Copied the relevant section of the rules below. Bolded the first two instances that make it look non-refundable.

Is there anything in the ticketing process (e-mails, tickets, etc.) that shows the booking is fully refundable. I don't like to buy fully refundable unless I have something in writing from the airline. I suppose I can take screen shots but I would prefer something better.

17. PENALTIES
17.1. *SPECIAL EMERGENCY RULES?*SUBJECT TO CHANGE AT ANYTIME?FOR TICKETING ON/BEFORE 07JUN21/FOR TRAVEL ON/AFTER?01FEB20 AND ON/BEFORE 03MAY22?IF TRAVEL ON THIS FARE COMPONENT MUST COMMENCE BY?MIDNIGHT ON 30JUN22.?CHANGES/CANCELLATIONS?BEFORE DEPARTURE?TICKET IS NON-REFUNDABLE.?NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.?FOR TICKETS ISSUED ON/BEFORE 07JUN21 FOR TRAVEL?ON/AFTER 01FEB20 AND ON/BEFORE 03MAY22 IF TRAVEL?ON THIS FARE COMPONENT COMMENCES BY MIDNIGHT ON?30JUN22 TICKETS MAY BE EXCHANGED OR REFUNDED TO?ORIGINAL FORM OF PAYMENT FOR UP TO 24 MONTHS FROM?EARLIEST OUTBOUND DATE OF THE JOURNEY?BEFORE DEPARTURE?TICKET IS NON-REFUNDABLE.?NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.?RESERVATIONS MADE ONE WEEK OR MORE PRIOR TO A?FLIGHTS SCHEDULED DEPARTURE CAN BE CANCELLED?WITHOUT PENALTY UP TO 24 HOURS AFTER RESERVATION?IS MADE?--------------------------------------------------?PASSENGER MUST BE PRESENT IN THE BOARDING AREA?TEN MINUTES PRIOR TO SCHEDULED DEPARTURE TIME OR?IT MAY RESULT IN CANCELLED RESERVATION?--------------------------------------------------?JETBLUE USES AUTOMATED CHANGE AND CANCEL RULES IN?CATEGORY 31/33. GDS AGENCIES PLEASE REVIEW THESE?FOR FURTHER RESTRICTIONS. DIFFERENCES MAY EXIST?BETWEEN A MANUAL CHANGE/CANCEL AND AN AUTOMATED?ONE. THE MORE RESTRICTIVE AUTOMATED RULES APPLY.?--------------------------------------------------?RESIDUAL VALUES FOR THESE FARES MAY ONLY BE?REFUNDED TO VOUCHERS. IF VOUCHER IS NOT ISSUED?THESE FARES ARE 100 PERCENT NONREFUNDABLE?CHANGES/CANCELLATIONS?BEFORE DEPARTURE?TICKET IS NON-REFUNDABLE.?NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.?ANYTIME WITHIN TKT VALIDITY REPRICE?A. CHANGED FARE COMPONENTS USE FARES IN EFFECT?TODAY?B. ALL OTHERS USE CURRENTLY TKTD FARE PROVIDED?ALL OF THE FOLLOWING CONDITIONS ARE MET-?1. NO CHANGE TO FARE BREAKS UP TO THE FIRST?CHANGED FARE COMPONENT?2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL?MUST BE DOMESTIC?3. FULLY FLOWN FARE NOT REPRICED TO FURTHER?POINT?4. B6 SAME FARE TYPE IS USED?5. ALL RULE AND BOOKING CODE PROVISIONS ARE MET?6. ADV RES IS MEASURED FROM NEW TKT ISSUE?DATE IF CURRENT FARES/FROM PREVIOUS TKT ISSUE?DATE IF HISTORICAL FARES TO DEPARTURE OF PRICING?UNIT?--------------------------------------------------?FOR RESERVATIONS MADE ON JETBLUE.COM OR THRU?JETBLUE RESERVATIONS THAT ARE CHANGED PRIOR TO?SCHEDULED DEPARTURE A CHANGE FEE MAY BE APPLIED?AT THE TIME THE TICKET IS EXCHANGED. THE VALUE?OF THE ORIGINAL TICKET CAN BE APPLIED TO THE NEW?TICKET. IF THE NEW BOOKING RESULTS IN A RESIDUAL?VALUE THAT AMOUNT WILL NOT BE REFUNDED BUT?PLACED IN THE CUSTOMERS TRAVEL BANK ACCOUNT AS A?CREDIT/VOUCHER FOR USE ON FUTURE TRAVEL.?TRAVELBANK FUNDS/CREDITS ARE VALID FOR 24 MONTHS?FROM THE DATE OF ISSUANCE AND ARE ONLY VALID FOR?DIRECT BOOKINGS WITH JETBLUE.?--?FOR RESERVATIONS MADE BY AN AGENCY THRU THE GDS?THAT ARE CHANGED PRIOR TO SCHEDULED DEPARTURE A?CHANGE FEE MAY BE APPLIED AT THE TIME THE TICKET?IS EXCHANGED. THE VALUE OF THE ORIGINAL TICKET?CAN BE APPLIED TO THE NEW TICKET. IF THERE IS?RESIDUAL VALUE AFTER AN EXCHANGE ON A TICKET THE?AGENCY CAN REFUND THE RESIDUAL VALUE TO A MCO.?THE MCO IS GOOD FOR ONE YEAR FROM THE DATE OF?ORIGINAL ISSUANCE. THE MCO IS FULLY?TRANSFERABLE. IF THE AGENCY DOES NOT HAVE THE?ABILITY TO REFUND TO A MCO ANY RESIDUAL VALUE?AFTER THE TICKET IS EXCHANGED WOULD BE LOST.?--------------------------------------------------?RESIDUAL VALUES FOR THESE FARES MAY ONLY BE?REFUNDED TO VOUCHERS. IF VOUCHER IS NOT ISSUED?THESE FARES ARE 100 PERCENT NONREFUNDABLE?AFTER DEPARTURE?TICKET IS NON-REFUNDABLE.?NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.?UNFLOWN FARE COMPONENTS MAY BE CHANGED PRIOR TO?SCHEDULED DEPARTURE. CHANGES TO UNFLOWN FARE?COMPONENTS AFTER TIME OF SCHEDULED DEPARTURE ARE?NOT PERMITTED.?GENERAL RULE - APPLY UNLESS OTHERWISE SPECIFIED?TICKET IS NON-REFUNDABLE.?NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.?RESERVATIONS MADE ONE WEEK OR MORE PRIOR TO A?FLIGHTS SCHEDULED DEPARTURE CAN BE CANCELLED?WITHOUT PENALTY UP TO 24 HOURS AFTER RESERVATION?IS MADE?--------------------------------------------------?PASSENGER MUST BE PRESENT IN THE BOARDING AREA?TEN MINUTES PRIOR TO SCHEDULED DEPARTURE TIME OR?IT MAY RESULT IN CANCELLED RESERVATION?--------------------------------------------------?JETBLUE USES AUTOMATED CHANGE AND CANCEL RULES IN?CATEGORY 31/33. GDS AGENCIES PLEASE REVIEW THESE?FOR FURTHER RESTRICTIONS. DIFFERENCES MAY EXIST?BETWEEN A MANUAL CHANGE/CANCEL AND AN AUTOMATED?ONE. THE MORE RESTRICTIVE AUTOMATED RULES APPLY.?--------------------------------------------------?RESIDUAL VALUES FOR THESE FARES MAY ONLY BE?REFUNDED TO VOUCHERS. IF VOUCHER IS NOT ISSUED?THESE FARES ARE 100 PERCENT NONREFUNDABLE?CHANGES/CANCELLATIONS?BEFORE DEPARTURE?CHANGES/CANCELLATIONS PERMITTED.?NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.?ANYTIME WITHIN TKT VALIDITY REPRICE?A. CHANGED FARE COMPONENTS USE FARES IN EFFECT?TODAY?B. ALL OTHERS USE CURRENTLY TKTD FARE PROVIDED?ALL OF THE FOLLOWING CONDITIONS ARE MET-?1. NO CHANGE TO FARE BREAKS UP TO THE FIRST?CHANGED FARE COMPONENT?2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL?MUST BE DOMESTIC?3. FULLY FLOWN FARE NOT REPRICED TO FURTHER?POINT?4. B6 SAME FARE TYPE IS USED OR ERS OR BR OR BX?5. ALL RULE AND BOOKING CODE PROVISIONS ARE MET?6. ADV RES IS MEASURED FROM NEW TKT ISSUE?DATE IF CURRENT FARES/FROM PREVIOUS TKT ISSUE?DATE IF HISTORICAL FARES TO DEPARTURE OF PRICING?UNIT?--------------------------------------------------?FOR RESERVATIONS MADE ON JETBLUE.COM OR THRU?JETBLUE RESERVATIONS THAT ARE CHANGED PRIOR TO?SCHEDULED DEPARTURE A CHANGE FEE MAY BE APPLIED?AT THE TIME THE TICKET IS EXCHANGED. THE VALUE?OF THE ORIGINAL TICKET CAN BE APPLIED TO THE NEW?TICKET. IF THE NEW BOOKING RESULTS IN A RESIDUAL?VALUE THAT AMOUNT WILL NOT BE REFUNDED BUT?PLACED IN THE CUSTOMERS TRAVEL BANK ACCOUNT AS A?CREDIT/VOUCHER FOR USE ON FUTURE TRAVEL.?TRAVELBANK FUNDS/CREDITS ARE VALID FOR 1 YEAR?FROM THE DATE OF ISSUANCE AND ARE ONLY VALID FOR?DIRECT BOOKINGS WITH JETBLUE.?--?FOR RESERVATIONS MADE BY AN AGENCY THRU THE GDS?THAT ARE CHANGED PRIOR TO SCHEDULED DEPARTURE A?CHANGE FEE MAY BE APPLIED AT THE TIME THE TICKET?IS EXCHANGED. THE VALUE OF THE ORIGINAL TICKET?CAN BE APPLIED TO THE NEW TICKET. IF THERE IS?RESIDUAL VALUE AFTER AN EXCHANGE ON A TICKET THE?AGENCY CAN REFUND THE RESIDUAL VALUE TO A MCO.?THE MCO IS GOOD FOR ONE YEAR FROM THE DATE OF?ORIGINAL ISSUANCE. THE MCO IS FULLY?TRANSFERABLE. IF THE AGENCY DOES NOT HAVE THE?ABILITY TO REFUND TO A MCO ANY RESIDUAL VALUE?AFTER THE TICKET IS EXCHANGED WOULD BE LOST.?--------------------------------------------------?RESIDUAL VALUES FOR THESE FARES MAY ONLY BE?REFUNDED TO VOUCHERS. IF VOUCHER IS NOT ISSUED?THESE FARES ARE 100 PERCENT NONREFUNDABLE?AFTER DEPARTURE?TICKET IS NON-REFUNDABLE.?NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.?UNFLOWN FARE COMPONENTS MAY BE CHANGED PRIOR TO?SCHEDULED DEPARTURE. CHANGES TO UNFLOWN FARE?COMPONENTS AFTER TIME OF SCHEDULED DEPARTURE ARE?NOT PERMITTED.