FlyerTalk Forums - View Single Post - Unhappy with Club service - worth complaining?
Old Aug 19, 2021 | 4:52 am
  #15  
PUCCI GALORE
Fontaine d'honneur du Flyertalk
50 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 20,661
My thought is rather in line with HIDDY - I think you should complain; however as I always say you need to do it on the spot as well. Ask for the Cabin Service Manager or whatever they are calling them these days. If he is on rest, ask to see him when he resumes - they will almost certainly ask what it is regarding and if it were me - I would tell them. This is BA not AA where from what that Forum leads me to believe , they fear of being met by police on arrival if they cross a Flight Attendant and in any event there is no one really in charge.
PUCCI GALORE is offline