FlyerTalk Forums - View Single Post - New Citi “Custom Cash” card - 5% in top eligible category
Old Aug 18, 2021 | 11:53 am
  #83  
WasKnown
 
Join Date: Apr 2021
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Originally Posted by yugi
No, it's not the case. I converted from one card to another with number change, and I've got 3 bonuses later.
Not sure. Just basing it on Doc of Credit:

https://www.doctorofcredit.com/produ...w-card-number/

Originally Posted by DoC
TPG has now clarified with Citi that any time the card number remains the same with the product change, your 24-month clock will not reset and you’ll continue to be eligible for a new bonus. The implication is that if you do get a new card number, the clock will reset and you’ll have to wait 24-months.
However DoC also cites a data point where a number changing does NOT reset the clock so IDK https://www.doctorofcredit.com/citi-...comment-583366
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