Originally Posted by
TravelerMSY
That’s ridiculous. They should owe you the difference in points/cash. Dirty pool to insist that it’s a voluntary downgrade.
That's what he/she has been given... but that's not correct under EU (and UK) law. It should be 75% of the total - not 75% of the difference.
Originally Posted by
TravelerMSY
As a practical matter, if the space is still available, I would just cancel and rebook at the correct pricing rather than arguing with BA.
That's the worst thing to do, as you then lose the right to get the 75%.