FlyerTalk Forums - View Single Post - Downgrade on avios ticket, what compensation and how to pursue?
Old Aug 17, 2021 | 5:02 am
  #4  
CrazyJ82
15 Years on Site
 
Join Date: Dec 2006
Location: LHR
Programs: BA Gold/owe, CX AsiaMiles (not even GR anymore!) missing my GO days
Posts: 1,583
I'm now post travel, so that's not an issue.

Customer Relations have just come back to me saying no downgrade compensation is due since the downgrade resulted from a change of aircraft rather than an oversale, and I was informed more than 14 days in advance. I didn't think either of those factors was relevant to the situation, but perhaps I'm wrong? Having had a look through the thread another poster kindly suggested I'm still not entirely sure where the truth lies.
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