Booked a speculative reservation for later this year with my FNCs and got this email from the hotel:
"Dear Valuable Guest,Greetings from Josun Palace, a Luxury Collection Hotel, Seoul Gangnam!
We would like to express our sincere gratitude for staying with us using the Loyalty Standard Redemption.
According to Marriott’s No-Show Policy for point reservation, the hotel must provide communication to guests regarding the cancellation policy within 72 hours.
The No-show fee for the Loyalty Standard Redemption is KRW 400,000+ and KRW 500,000+ for Dec 24th, Dec 25th and Dec 31st for one night and will be charged to the guarantee credit card. (exclusive of 10% of tax) The points will be returned to guests’ account within 7 days after the hotel charges the penalty.
If your itinerary will likely to change, please cancel or amend your reservation by 23:59 (local hotel time) two days before arrival date to avoid any cancellation or no show charges.
Thank you for choosing us and we are looking forward to seeing soon.
If you need further assistance please contact us at
[email protected] or +82-2-727-7400."
Never received such an email from a hotel before, have other people received this email too?