Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 7,458
One thing I learned the other day -- BXP1s can only be processed one passenger at a time. So if you have 2 pax on a record, even if C2 pops up, you have to split the record and apply the BXP1s separately. Thankfully my EF alert went off during hours when Meeting Services was open so I just did it in one call, but otherwise you might have to call AA to split the record and then (if you're after hours) go to businessextra.com to apply the BXP1s yourself.
Regardless, there's never a good reason to waitlist a BXP1.