Originally Posted by lost_in_translation

Alternatively, I stayed here recently also and, having read that upgrades are scarce, tried the approach of contacting the hotel via the App the evening before to ask about the possibility of a paid upgrade (I realise this is sacrilegious on FT!) as I wanted to avoid a small room. Was offered a one bedroom suite for about 30% less than the cash price difference between that room and the entry level one I had originally booked. As I posted elsewhere, if you don’t care so much about free upgrades this is a superb hotel, I would also like to go back.