Originally Posted by corporate-wage-slave

Thanks for clarifying that. And I suspect we all recognise that what makes a good hotel is the ability to rapidly and generously fix mistakes. I'm not as much a fan boy of this place as some in this forum, it's a bit out of the way to justify some of their room rates and they are a bit stingy on how they place corporate discounts in respect of inflexible rates. But still it is to my mind one of Hilton's top 5 hotels in London, and quite often top dog.