Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,850
Thanks for clarifying that. And I suspect we all recognise that what makes a good hotel is the ability to rapidly and generously fix mistakes. I'm not as much a fan boy of this place as some in this forum, it's a bit out of the way to justify some of their room rates and they are a bit stingy on how they place corporate discounts in respect of inflexible rates. But still it is to my mind one of Hilton's top 5 hotels in London, and quite often top dog.