Originally Posted by
WineCountryUA
Wow, this is a major change. There was a report of this a few weeks ago but thought it was just confusion between the types of FFCs.
As did I.
Originally Posted by
WineCountryUA
Can you say more about how it appears to work?
Note your PNRs, or keep your account window open separately, because you have to type them in.
Begin a regular flight search, as if you were planning to use an ETC. When you get to checkout, choose United Payment Types. If you're in the older view -- the one that's been the standard checkout screen for the last several years -- it'll tell you that you have to use the new view to apply FFC, and it'll give you a link. After you click the link, you'll find FFC hidden in a "Pay with" menu that defaults to "Credit or Debit." After you select FFC, the screen changes to give you a place to enter the confirmation number and the last name.
Originally Posted by
WineCountryUA
Can you use more than two FFCs?
I was able to apply at four, at which point I'd run out. I vaguely recall someone being told that the new system would allow ten FFCs.
Originally Posted by
WineCountryUA
Appears you are saying this works for both types of FFCs?
Yes. I had three regular FFCs and one residual FFC, and I was able to apply all four of them to one reservation. I checked the provenance of each in order to be certain.
Originally Posted by
WineCountryUA
Can you use a FFC in your account but for a different passenger?
It doesn't appear so. I tried to create a reservation for my wife instead of me (same last name), and the system rejected it, saying that there was a name mismatch.
Originally Posted by
WineCountryUA
This is a double edge sword for UA, it makes FFCs easier to use and less likely to expire BUT at the same time it may decrease people's hesitancy to make more bookings
Looks like a work in progress, but like the direction
Agreed. It definitely still has some rough edges, and really there's no good reason that it should make you copy-and-paste confirmation numbers instead of just giving you a list of them -- or, better yet, asking "do you want to apply credit?" and just handling the details on its own. But, yes, a step in the right direction.
As an FYI, before any one asks: You still cannot combine FFCs with ETCs. Any amount that's left over after you apply the FFCs has to be paid by credit card. It's possible that an agent could finagle this, but it doesn't appear possible on the website.