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Thread: Seat upgrades are non-refundable?
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Old Aug 15, 2021 | 3:27 pm
  #15  
NoleATL
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Originally Posted by sxpsxpsxp
So this is a new one for me. Is this right?

I bought a set of refundable coach tickets. Then when I was looking at seats after I purchased it, I realized that only open seats were all the way in the back and I didn't want to sit that far back. So I looked at upgrading to C+ and the cost was only 5k miles per person, so I decided to do it. But when I went to actually do it, I got this big "seat upgrades are non-refundable" warning.

So if I cancel my flights and get my refundable tickets refunded, Delta gets to keep my 5k miles per person?

Seriously?
We actually had to refund a ticket for which we bought the "non-refundable" upgrade and they refunded that as well without us having to ask.
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