I stayed here for four nights last month. Initially, I was upgraded to a Deluxe from the base room - there was nothing else available between Deluxe and the Penthouse Suite. They did say at checkin that I could come and ask if anything better became available. So, after the first night, I noticed that a Loft was available for the last three nights - I went down to the desk and talked to the same man who checked me in. They then gave me the Loft room as a further upgrade.

I will say that a real upgrade (Loft and upwards - all the rooms below are just the same room with nicer cushions) is hard to come by during the summer, as they have a very limited number of premium rooms. I think the hotel only has 100 rooms, few of which are the larger ones.

It's a great hotel, by the way. I'm thinking of staying again next week. I'm happy to answer any questions you have.