Originally Posted by solosf

An update: They finally closed it out after 4 days. I am unsure if it was the result of one of the 6 calls to the 800 number, the webmail on their website or their support on Twitter. Twitter support was no better than phone support; they completely ignored the part where I said I'd been trying for 3 days without results and simply told me exactly what the phone agents said: they'd contact the location and ask them to close out the contract in the next few hours. Certainly a relief to have this conclude