Seat upgrades are non-refundable?
So this is a new one for me. Is this right?
I bought a set of refundable coach tickets. Then when I was looking at seats after I purchased it, I realized that only open seats were all the way in the back and I didn't want to sit that far back. So I looked at upgrading to C+ and the cost was only 5k miles per person, so I decided to do it. But when I went to actually do it, I got this big "seat upgrades are non-refundable" warning.
So if I cancel my flights and get my refundable tickets refunded, Delta gets to keep my 5k miles per person?
Seriously?