FlyerTalk Forums - View Single Post - Consolidated "Renting at LAX; What Kind of Cars to Expect?" Thread
Thread: Consolidated "Renting at LAX; What Kind of Cars to Expect?" Thread
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Old Aug 14, 2021 | 1:05 pm
  #772  
CalItalian
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Join Date: Jan 2002
Location: Los Angeles, California
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Originally Posted by Flying Machine
wow! I never leave without even getting a printed receipt. Normally they say they’ll email them to me but you get an email regardless if you asked for a printed receipt or not. I know you know that as well, and if there wasn’t any agents available that’s ridiculous. In the past any conversations telephonically with Hertz provided extremely poor customer service. I would try emailing so this way you have written documentation.
I've previously posted in this Hertz LAX forum that they won't close out the contract with you present. That's just the current Covid policy at this station. The car has to be disinfected first then they will close it out. Takes a while (15 to 30 minutes now) unless they aren't busy...which recently they are always extremely busy.
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