Originally Posted by
WineCountryUA
This is known to happen in case of a reschedule or other change to the original itinerary -- some sort of miscoding of the ticket. Sometimes UA will catch the error and corrected it, sometimes you might get a freebie -- very rare, but not unknown.
Unlikely, upgrade list would be cleared first
So this is a free upgrade that doesn’t cost any miles or PlusPoints? In the app it says I was upgraded using a mileage upgrade award. On the site, it says the upgrade is confirmed and shows me the standard PlusPoints costs. However, the phrasing looks like my upgrade is still pending. I was able to confirm my business class seats.
I just don’t want to be charged miles. These PlusPoints are useless anyway so I don’t care if United takes them. It is fitting that the one time I thought my 1K PlusPoints cleared for something that wasn’t domestic first, I end up not even being charged the PlusPoints……
I called United about this and they have no clue what happened. They’re going to call me back and let me know what they find but I’m not optimistic they will figure it out.
I just want to burn these PlusPoints and move on lol. I’m worried they will come back in a month and try to take miles out of my account instead. Is that a credible fear or am I being anxious over nothing?