The issue around contacting BA Holidays is just becoming more and more annoying. I used to love BAH and never had any trouble getting through (even last year). However, for the whole of 2021 it’s been a nightmare. I can never get hold of anyone, never get into a queue and always get cut off. I’ve tried every avenue and even the executive club can’t transfer me over to them.
This, in addition to not getting a voucher once you pass 3 weeks to departure, has made me book flight only a lot more. Is anyone else in the same boat?