FlyerTalk Forums - View Single Post - Urgent help please - Pax at airport, booking confirmed but not ticketed
Thread: Urgent help please - Pax at airport, booking confirmed but not ticketed
View Single Post
Old Aug 9, 2021 | 10:19 am
  #10  
camdentown
All eyes on you!
10 Years on Site
 
Join Date: Jun 2013
Location: UK
Programs: BA Exec Club, Flying Blue
Posts: 904
Originally Posted by Schwann
You'd have thought there was a number the handling agent could call to solve these problems rather than wiping their hands of it...
BA don't seem to allow handling agents at remote stations to do anything at all other than check-in. Found this at Frankfurt a few years ago - even if they have a BA uniform they don't seem to be able to do anything other than check-in.
Even in IRROPS, they said we had to wait for BA to SMS us with our new flight information
camdentown is offline  
Reply