I know some disagree, but honestly I don't have a problem with this -- the arrival was delayed barely an hour, which is a typical delay one can expect on occasion when flying, and nobody missed a connection. The disserviced passenger was already arriving 24 hours late and would have been stuck with another overnight otherwise. Yeah, "needs of the many outweigh the needs of the few", but nobody's needs weren't being met here. I'll take a short delay to save someone a much longer stranding.

Don't get me wrong -- I completely all the logistical reasons get why flights wouldn't normally be "held" in this extreme way, definitely wouldn't want connections missed or multi-hour delays to become common, and wouldn't expect it (and I've experienced both flights held a bit and flights that departed without me). I don't think I'd apologize to the other passengers if I'd been dealing with rolling delays for a day; it almost certainly wasn't his call or fault in any way.

I will say I didn't appreciate the UA flight a few years ago that closed the door a minute before my kids and I arrived (15 minutes before departure) off a mechanically delayed inbound, with the flight leaving 5 minutes early and arriving 20 minutes early with plenty of empty seats (so it wasn't hiding an oversale), where the flight 4 hours later was full and we were booked 8 hours later. I believe that was before ConnectionSaver.