FlyerTalk Forums - View Single Post - Chase customer service meltdown?
View Single Post
Old Aug 4, 2021 | 9:14 pm
  #9  
diesteldorf
All eyes on you!
20 Years on Site
 
Join Date: Feb 2006
Posts: 1,546
I think Chase may use more than 1 system, depending on the type of verification. I definitely have a Google Voice number and was checking past text messages and found this example:

Thank you for adding your Chase credit card to your digital wallet. Please use this one-time activation code to complete enrollment: 971135

However, I also recall not being able to get other alerts/verifications through Google Voice. It is hard for me to pinpoint an exact instance, since it always offers me the opportunity to send verifications to my email as well. However, I don't think Google Voice works for all Chase notifications, including unlocking your account/username/password or, in the OPs case, activating a new card.

Last edited by diesteldorf; Aug 4, 2021 at 9:34 pm
diesteldorf is online now