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Old Aug 4, 2021 | 9:34 am
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Finkface
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Originally Posted by zkzkz
No for two reasons. 1) They refuse to send SMS messages to Google Voice because it shows up as a "voip" phone number. So I have to call in. 2) The last time I managed to speak to an agent their authentication system was entirely broken so the agent had to escalate to a fraud department who marked the account for "review". They've failed to actually do the review and I haven't been able to get through to an agent since to answer whatever questions they need for the "review".
Chase sends to Google Voice. That is the only number I have listed with them and I get verification texts all the time. I just tried it again now and it worked fine. All my text alerts go there as well. That is the only way I have ever activated my Chase cards.
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