Originally Posted by Tofino87

I couldn’t get it to work on the app, so in Google I entered ‘saudia airlines manage bookings’, then went to the top result which was the ‘manage booking’ part of the saudia website.

finding it this way gave a webpage with a slightly different layout than if I had gone from the main saudia home page and used tabs to find the page to manage booking.

it then gives the option to enter a booking reference (6 digits), or an e ticket number (the 13 digits)

so, I selected e ticket box, which then displayed a smaller box (in which you’ll need to enter 932 as the first 3 digits of your ticket number issued by virgin), and then add numbers 4 to 13 of the rest of the e ticket number in the box to the right.

Everything seems to pop up fine then. I didn’t need to enter middle name either - just first and last.