Hi Guys,
Does anyone have experience with SNU at Fairmont Abu Dhabi ?
I used my first SNUs for bookings in December (going to the F1 GP), at the fairmont, and the reservation line booked a smoking suite. I've asked the hotel if they are able to correct it, since the support of Accor hasn't reached back to me in the last week. The hotel replied fast, but I don't understand their reply:
Thank you for your email and inquiry. Further to your email please be noted that all our one bedrooms suits under the smoking option.
We have placed a request for Non-smoking request that my team can be aware of.