I thought the hotel location was great 5 mins walk down a beautiful street to the old square lots of nice places to eat on that street too, I was not downgraded and have to say it was a brilliant stay no problems what so ever and the hotel stay were very warm and friendly, but my partner said the conceirge was a bit blunt and not to helpfull, but the hotel was full as they were having a New Zealand state/VIP visit or something. So the conceirge could of been rushed off her feet.
Dino
Originally Posted by jetsetter
It is concerning that the hotel downgrades people, or otherwise is not honroing these benefits. Any more recent reports? Any email address for the hotel? Also a friend that lives in PRG said the hotel was "near the river" and not near too many things or the downtown or the metro?