BFMR has been great but for nearly the last month all of the amazon shipped (not UPS, etc) packages have failed to indicate delivery on Amazon's side. They just get stuck in "On the way, but it's running late" state. Still, about 90% of those do seem to actually get delivered at the expected time to BFMR. That has still resulted in asking Amazon for more refunds than I really felt comfortable with though. Not sure what happened it was like clockwork months ago.