FlyerTalk Forums - View Single Post - Which UA hubs do you prefer? Which do you avoid? What will you do to avoid them?
Thread: Which UA hubs do you prefer? Which do you avoid? What will you do to avoid them?
View Single Post
Old Aug 2, 2021 | 1:53 pm
  #81  
drewguy
1M
40 Countries Visited
15 Years on Site
 
Join Date: May 2009
Location: Washington, DC
Programs: UA Plat & 1MM, AA, DL
Posts: 8,653
Originally Posted by Imstevek
In addition to the suck listed above, the immigration experience, (layout, process, people) are by far the worst in the UA network. Full suck here as well.
Not gonna defend anything about UA's operations at IAD, but not sure what's wrong with immigration. The only beef I have with it is the change a couple of years ago to a single exit door after the CBP check. For Global Entry it means backtracking to the left about 100 feet before going right . . . added 45 seconds to get to the taxis.

(I guess I should add that the insistence of the Red Caps to remove all luggage from carousels before the flight's passengers can get through immigration is highly annoying as well . . . more than 50% of the time (though I rarely check) I sit at the carousel for several minutes before realizing all the bags have been pulled into a mosh pit of luggage at one end of the carousel. ...?)
drewguy is online now  
Reply