FlyerTalk Forums - View Single Post - St Regis New York City NYC [Master Thread]
Old Aug 1, 2021, 9:33 pm
  #476  
tajee165
 
Join Date: Oct 2018
Posts: 149
Update: ended up booking three nights (still on points).

Property was very nice, had a Grand Luxe room and moved me to Astor Suite after it opened up 1 day in. Staff are exceptionally kind and we did feel very looked after (before the issues noted below).

A few service mishaps; no bath drawn after I requested and confirmed, some cleaning problems in the bathtub that caused water to look super gross and brown (we noticed after we attempted to draw a bath ourselves). Was offered Cabernet and chocolates, eventually given 50k points.
tajee165 is offline