Originally Posted by
Long Train Runnin
While I appreciate the general advice for the last 60 days to "just call Singapore" I still find that too be ridiculous.
Not to mention back in ~2017 someone on FT posted a "back door" in the United IVR to get the next available agent. That lasted about 3 months before it got shut down.
What happens when DL starts blocking US +1 numbers to that call center?
At this point there needs too be a long term solution to the problem.
These shortcuts won't last long if they are on flyertalk.
Using a hack to cheat your way to front of the line is nothing like going to a different call center that has a shorter waiting list.
This is a very abnormal time in the airline industry. Maybe we'll get a fix to the problem before then, but if not, the long term solution is things return to normal, schedules stabilize, border restrictions go away and open ecredits diminish, then call volumes will return to normal too.