Originally Posted by
shdflyer
I'm confused.
I have a FFC worth $750
When I go to purchase a $500 ticket using the FFC it says the additional cost is $0 and when I click through it shows the ticket cost to be the full value of the FFC.
I thought FFC could be used to purchase multiple tickets.
Thanks for helping me understand.
ps fwiw the original $750 ticket was purchased using a $670 ETC plus $80 cash.
Call
Some have reported this straightens out in the end, but I would just call instead.
You are correct, normally you should get a residual FFC for the decrease.
Is this a corner case, special conditions for either the original or new ticket? like Basic Economy?