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Thread: Best procedure for cancelling an award stay?
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Old Jul 30, 2021 | 8:34 pm
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CIT85
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Originally Posted by MSPeconomist
You're not supposed to be able to cancel SNAs and have the SNAs returned to your account if the upgrade has already cleared unless you also cancel the entire booking.
SNA only clears within 5 days of check in date. If SNA already cleared, then yes, you have to cancel reservation first, then I'd call to cancel and not online.
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