Originally Posted by
cesco.g
Just tried that number as well, but it does work with ATT, e.g. announces as this number cannot be connected; whereas the both the GS and 1K number would be connected with/thru ATT.
I have called dozens of times from Europe and Asia; last time was in June. Never had encountered this issue. Might be some tech stuff. Just hope they will fix it soon.
Maybe try one of the international lines instead of calling into the US? On the app: More->Contact Us->Other locations tab at top
You can see a list of countries that have a "AT&T Direct Access Number".
Good luck. Frustrating to not be able to reach anyone...