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Thread: Academias Hotel, Autograph Collection, Athens, Greece [Master Thread]
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Old Jul 28, 2021 | 12:57 am
  #37  
Marriott Bonvoy Lurker II
Company Representative, Marriott Bonvoy
5 Years on Site
 
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,408
Originally Posted by jona970318
Thanks for getting back to me.

I booked the Luminous rate, so I'm assuming it should be eligible since it's Marriott's own premium program?
Also seeing rooms available at the Deluxe, Executive, and Suite category. So not sure why it would say the reservation is ineligible
Hi jona970318,

Suite Night Awards may be used on Loyalty Program eligible paid stays as well as Free Night Award stays and Cash & Points stays.

If the hotel is under high occupancy and the room types for Suite Night Awards are not available during the consecutive nights, the SNA request may be unable to use.

Best regards,

Carrie L
Specialist Social Media
Marriott International
[email protected]
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