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Old Jul 27, 2021 | 1:02 pm
  #109  
VA1379
10 Countries Visited20 Countries Visited30 Countries Visited20 Years on Site
 
Join Date: Feb 2005
Programs: Marriott Lifetime Titanium (former PP), Hilton Silver, UA Silver, AS Member, Hertz 5*
Posts: 3,906
I started staying at Marriott properties because of their breakfast buffets. The better properties always had a good one, and Crystal Gateway gives all customers with M club access breakfast buffet in their restaurant. From what I saw online, someone said Crystal Gateway has opened their M Club, but food offerings are reduced from before. It is a convenience to eat in a hotel with a good breakfast, and people traveling with small children often prefer that since it is one less trip needed outside to get a meal. Hotels with good customer service often have above average breakfast and food offerings in general. Bill Marriott wrote about it in his Spirit to Serve book that is from ancient history. He made it a brand standard for Marriott hotels to offer oatmeal for breakfast after he showed up at a full service hotel, ordered oatmeal for breakfast and was told apologetically by his waiter that the hotel did not offer oatmeal for breakfast.
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