Anyone having issues with this scenario which I'd presume is not that uncommon?
- Purchase a main cabin flight, then pay the FCM buy-up to first
- Schedule change requires ticket to be reissued
- Flight posts with only credit for originally paid ticket and is missing the 'seat upgrade' credit for MQD and miles
Have this on a couple tickets now... only the original main cabin fare posted for MQD, accelerator, and miles... although the 50% F bonus posted but only on the base fare.
Sent in email request to have this corrected and credit for the missing MQD+accelerator + miles but no response after 9 weeks... and it just happened again on another ticket last weekend.