FlyerTalk Forums - View Single Post - ORD-CPH-STR: Last leg canceled, no rebooking, no compensation?

Jul 26, 2021 | 4:57 pm

#14

German_Fly

Join Date: Jul 2021

Posts: 5

Quote:

Originally Posted by oliver2002

I have made good experiences with the chat team. They seem to be in OSL and real SAS employees, not the call center in TLL.

Chat was my first attempt. I was in the queue for over 1.5 hours, and then the only thing I was told that chat only can do a refund; rebooking requires a phone call.

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