Originally Posted by
CosmicGirl
Now that one-ways are possible I opted to change the return open tickets to one-ways when the outbound was available instead of booking a fake return date (which wasn't even available then for my route). However, I was told that could not be done, so they had to cancel the open tickets and rebook new tickets.
I appreciate the explanation — this is extremely helpful to know as I still have a ticket open and will be wary of trying to use it to book one way redemptions going forward. Best of luck getting it sorted.