Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 17,977
Called Amex and was just denied credit for seat reservation fees ($134x2) as the CSR said these are not on the list. Is that right or is this a HUCA situation?!!
Addendum:
Just tried the Chat function online - received the $200 credit almost immediately.
In 6 months I have already received much better service on the chat line so I think I may just not bother with telephone reps in the future.
Last edited by Boraxo; Jul 25, 2021 at 1:32 pm