Originally Posted by
CPH-Flyer
The SK Go concept is pretty lackluster. A reason I have not flown it long haul for many years, and have no intention of flying it long haul if it can be avoided.
That being said, I have a feeling that some communication went awry. Water should be free, that is water served by the glas, if you want to have a bottle yes that is for a charge. My understanding of long haul was that there should also be a bottle of water at the seat at boarding, though it has been a while since I checked the details of the service offering.
But yeah, Go is not many miniature steps above an LCC.
SK gives out one free bottle of water per passenger in economy class on all CPH-US flights. It used to be that they left a bottle in each seatback pocket or on each seat on TATL flights, but during this pandemic it has been one bottle handed out per passenger.
They do serve water otherwise for free in cups a couple times during the flight — I believe it was said to be possibly up to three or four times per passenger for CPH-SFO — but SK has its FAs more interested in running around with the card-charging device to generate sales revenue for F&B items than in serving free non-alcoholic beverages to economy class customers. And if it seems bad on SK TATL flights, it’s even worse on SK short-haul flights when passengers want non-alcoholic beverages in economy class; for then they may even say only tea and coffee is free but water comes with a charge. And then the airline comes across as low class and having a lack of focus on being hospitable toward passengers.
About the free — one per passenger — bottles of water provided by SK at CPH for TATL flights’ economy class passengers, they used to have a refund notation on them. Amusingly, the very same brand of bottled water seems to no longer have that refund notation on them during this pandemic. What happened, Aqua D’Or?