FlyerTalk Forums - View Single Post - AC Website (aircanada.com) Experiences/Complaints/Issues (Nov 2020 onwards)
Old Jul 23, 2021 | 10:23 am
  #311  
canadiancow
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Originally Posted by painintheuk
Not sure if it's a bug or a feature... I booked a trip to YYZ for Mrs. PITUK and me for next week. Outbound in Comfort, return in Latitude. On the outbound segment, it let me (50k) automatically pick a 'preferred' seat near the front, but then x'ed out all the seats near the front for Mrs. PITUK (no status). Didn't even give the option of paying for it. It didn't do it on the Latitude fare, since presumably she gets to choose any seat.

Do companions no longer get seat access next to someone with status? Does the fact that I used my buddy pass affect this? My upgrades have already confirmed so I'm not too bothered, but am interested to know if this is a website bug or just how booking companions works now. It's been ages since we've flown together.
Comfort entitles you to a preferred seat, so that's really confusing.

It shouldn't have anything to do with companions.
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