Originally Posted by
Nephoi
worst case scenario: sit in the middle and pay for the luggage - call Bremen afterwards and ask for the refund of the payment and compensation for the middleseat.
but i cant imagine Bremen wasnt able to fix that. do you know by chance with whom you spoke? was it Bremen or UK?
Thank you, yes was Bremen. I made the calls in German and they had that nice northern accent. They were fantastic, but see no issue with the ticket at all that they could fix. My guess is that the issue is with AA. I also selected German with AA. Are the English-speaking AA agents typically more knowlegable? One lady I spoke with was German, one guy had an American accent, so not sure where they are based.