Originally Posted by
corporate-wage-slave
So I would not have any hesitation for pinging BA for the denield boarding compensation for all of you, perhaps compromising on kid + 1 adult denied boarding. See the main EC261 thread in the Forum dashboard for this. [If it was an Avios booking then it has long been the case that there are no Avios trained staff in LHR, so that's sliightly different].
Great, thanks as always for the quick clarification and advice.