FlyerTalk Forums - View Single Post - Platinum renewal issues
Thread: Platinum renewal issues
View Single Post
Old Jul 20, 2021 | 9:43 pm
  #2  
Alex_I
All eyes on you!
15 Years on Site
 
Join Date: Jan 2009
Location: Everywhere
Programs: AA EXP - 4MM, Bonv LIFETIME Titan, HH Dmd, Hyatt Glob., Priority Clb Dmd, Ntnl Exec El., Sixt PLT
Posts: 1,771
Originally Posted by Sandra Gibbs
Hello,

Just wanting to know if there is anyone who has had any experience with getting a special circumstances status extension and if there is an email address where these kind of requests can be sent? Being in Australia we are not able to leave the country and can hardly even travel within the country so this is making it very difficult to reach the status again this year.
I usually travel for work and with this not on the cards for this year at all just wanting to know what options i have as hate to let it slip and need to start again.
We also dont have any access to credit card deals i dont believe in Australia unless i am mistaken?
thanks for your help
- Never heard of this but you can try. You can log into your account, scroll down to Customer Support and click on "For Members". Then navigate to one of the menus where you can type in your issue. Another way would be to send a direct tweet to the Marriott/Bonvoy team. My other concern is that the prospects of Australia to open even sometimes in 2022 are not so great...
Alex_I is offline  
Reply