What a fantastic response, Anonymous_third_party! Your details are quite beyond expectations. Consisting of many pleasant surprises, your review is well-balanced nonetheless--therefore trustworthy. You repeated the word "overflow," suggesting that business has been much better than I first imagined. Very heartening. Yes, the staff has always been polite and friendly, but you actually seem to be saying more, i.e., that in the Executive Lounge it's the same wonderful team keeping everyone high and happy. Please tell me that none of them have left! If you're so familiar with the property, the question you resurrected about Fullerton is unnerving, I have to admit. So when you find out for sure that deflagging is never going to happen, please rush back to calm our nerves! After your next stay (mid-week, next month), please file another report here. Many thanks again!